We would like to improve our restaurant and get to know more about our customer's behavior, so we have created some survey to find out what our customers really think about us. Our target group is everyone around Thammasat University area who tends to be our customers.
Here are the questions and the results from 50 people participating in the survey .
Gender
There are 29 female and 21 male participating in the survey.
Age
One of them is in the age under 19 years old, 45 of them are in the age between 19 - 25 years old and four of them are in the age between 26 - 40 years old.
Occupation
The participants are mostly student which can be seen in the graph that 40 of them are student, while two of them are business owner and 8 of them are employee.
Have you ever visited GyuButa Shabu and Japanese Restaurant?
It's quite a good sign for us that 45 of them have been to our GyuButa Shabu and only 5 of them which is about 10% have not.
For those who have been here, how do you compare GyuButa Shabu to other shabu restaurant that you have visited?
Three of them report that our GyuButa is totally better. The amount of people report that Gyubuta is better and same as restaurants they have been to are equal which is 17 people. Eight of them report that GyuButa is worse and One of them say we are totally worse.
We accept and appreciate these answers and we promise to improve our GyuButa Shabu in order to be able to meet your standard :))
For those who have been here, how often do you visit GyuButa Shabu on average?
20 of them visit us once every two months. 10 of them visit us once a month. Eight of them visit us twice a month and four of them visit us quite often which is once a week. Wowww this's interesting.
We are so excited to here other results!!!
For those who have been here, what is the main
reason that you visit Gyubuta Shabu?
16 of them say that it;s because of our quality. Four of them say that it's because of our price and service, while 12 of them say it's because of our location. The other reason that seven of them answer is because they are our owners' friends.
For those who are our friends will get some privilege!! which is 10% discount. So now everyone wants to be friend with GyuButa's owners lol
Would you like us to have delivery service?
Wow here is other interesting result. 29 of them say they don't want
us to have delivery service while 21 of them say they want.
For those who say yes, how much should we charge for a delivery service?
Five of them feel comfortable at 10 baht. Four of them are comfortable at 15 baht. 20 baht gets the most vote while eight of them are willing to pay at 30 baht.
Do you know that GyuButa Shabu also provide
you more than 10 a la carte menu?
There are 18 people who still don't know that they can also order a la carte at GyuButa while 32 people have already known.
We need to promote our a la carte as soon as possible then.
Which option do you prefer when visiting GyuButa Shabu?
39 of them prefer our GyuButa Shabu Buffet while eight of them prefer our a la carte. There are 3 people say they have never been here.
Here is the question for our new MENU!!!!!
Would you like GyuButa to add some sushi into our a la carte menu?
44 of them say YES!!! and 6 of them say NO.
For those who say YES!!!, how much should we price our sushi if we provide one? Please select three options.
23 people select 20 baht per one piece of sushi. 29 people select 55 baht for 3 pieces of sushi. 34 people select 85 baht per 5 pieces of sushi. 27 people select 140 baht per 9 pieces of sushi, and 23 people select 175 baht per 12 pieces of sushi.
The other options that our customers offer are 10 baht per one piece of sushi, price between 350 - 650 baht for sushi buffet, and should be included in our GyuButa Shabu buffet.
Your opinions have already reached our owners. We will consider them.
For now the three winners are 55 baht for 3 pieces of sushi, 85 baht per 5 pieces of sushi and 140 baht per 9 pieces of sushi.
Thank you very much for participating in our GyuButa survey.
Have a great day with full stomach!!!